Terms & Conditions

Terms & Conditions

GENERAL TERMS AND CONDITIONS SOMERSAULT18:245

The user must always read the general terms and conditions for Internet sales before completing the purchase through the website. By each order, the user must confirm the acceptance of the general conditions, by failing to do so, the order will not take place.

1. SELLER IDENTIFICATION

These general terms and conditions are concluded between:

SOMERSAULT18:24
Idoya LAHORTIGA en Luk COX
33 Grote Markt
2390 Diest, Belgium
VAT BE 0834.000.951
Tel: +32 486 87 25 69
Tel (2): +32 472 51 73 02
Email: info@somersault1824.com

Hereafter called SOMERSAULT18:24

and individuals who wish to make a purchase via the SOMERSAULT18:24 website, www.somersault1824.com.
Hereafter called user(s)

2. GENERAL DEFINITIONS

Only the current terms of sale apply to internet sales by somersault18:24 to the user, and this on Belgian territory. All other conditions, even those showing on the user order form, are excluded.

SOMERSAULT18:24 may at any time make changes to these terms and conditions. On current contracts, the conditions that were applicable at the time of the conclusion of the sale shall remain in effect.

The agreement with somersault18:24 can be made in Dutch or English, depending on the customer choice. Further exchange of information will also be in one of these two languages.

The user agrees he/she will not rely on the fact that he/she doesn’t have enough understanding of the chosen language to invoke the inapplicability of one or more conditions.

Any dispute shall be subject to Belgian law, the parties hereto agree that the Court of the Judicial District of LEUVEN have exclusive jurisdiction to handle a dispute between the parties.

By membership, is understood that there is an annual membership starting on the day the user has activated his account by payment.

The user shall receive, annually, an automatically generated email with a link to the payment page, with a request to extend the membership.

Once payment is received, the membership for the current year starts.

There are no refunds if membership is terminated during the current year, in which case the entire annual amount is due.

3. FORMATION OF THE INTERNET SALES

The ordering process consists of 3 consecutive steps after the choice has been made and the shopping cart has been validated:

- The user must identify himself.
- The user must accept the terms and conditions by checking the box provided on the summary page of the order.
- The user must select the payment method and proceed to finalize the payment of his order.

Legal capacity

At the time of placing an order, the user must have reached the legal age of majority and have the legal capacity to enter into an agreement, and agree to the terms and conditions.

By making payment made via credit card the user states and guarantees that he is fully authorized to use that card and that the card gives has sufficient funds to cover all costs required to pay for the order. Fraudulent use of the website or any use that violates the General Terms and Conditions can, at any time, lead somersault18:24 to deny access to the products or services ordered.

Personal information

When ordering, the user guarantees that the information provided by him, or by a third party that uses the user account on the website, is true and correct, and agrees to give the requested information:

- title
- full name
- address
- email address

The order can only be registered on the website when the user has clearly identified himself by entering the identification details of the account and his strictly personal password.

Each user of the website without a username, must follow a registration procedure to get a strictly personal username. In case of losing or forgetting the password, the user must click on the provided link, and a new password will automatically be sent via email.

Confirmation email

Within 48 hours after placing the order, somersault18:24 sends an email in which the order is confirmed and the agreement is concluded.

4. OWNERSHIP

An agreement between the user and somersault18:24 only starts upon receipt of a confirmation email.

Contrary to Art. 1583 of the Civil Code, the illustrations sold remains property of somersault18:24 until full payment of the invoice.

Despite this retention, loss or damage risk is transferred to the customer from the moment he /she receives the illustration.

5. PRICES AND PRODUCT INFORMATION

The prices of the illustrations sold on the website are indicated in euros and the applicable VAT on the date of the order is included in the price.

Any eventual additional costs, such as delivery or shipping fees, are noted on the website.

All prices refer to a single illustration, with the exception of the downloads, which are done through the annual membership.

The annual membership gives the user the right to download, during that year, any illustration showing on the site without additional cost. After this period the membership will be automatically extended for another year. The membership can be cancelled at any time.

All offers are valid only so long as listed on the website.

The prices quoted on the website are subject to change without prior notice.

The prices can not be changed after the customer order has been accepted via the confirmation email, as explained above; the price of purchased items will remain as of the time the order was placed.

No refund can be given to illustrations that after the order has been placed, are offered at lower price by somersault18:24.

somersault18:24 is bound to provide information of the illustrations as clear and accurate as possible, with the understanding that the colors of the illustration may vary depending on the setting of the user’s computer.

somersault18:24 is, in no event, liable for any discrepancies.

For additional information of the illustrations offered, the user can always contact somersault18:24, as explained here below.

6. PAYMENT

somersault18:24. uses a highly secure payment module of FastSpring where the user can pay with most major credit cards as specified below.

Payment is possible via:

1. Credit Card VISA / MASTERCARD / AMERICAN EXPRESS, this payment is free for the user and ensures rapid processing of the order. The payment shall be registered immediately and the order can be shipped immediately.

An audit of the user and his data and the account will be debited on dispatch according to the modalities agreed with your bank.

2. Only ‘custom’ illustrations can also be paid via bank transfer. When using this payment method, a confirmation email with the necessary information and the exact amount shall follow the order made by the user; the amount mentioned on the email must be transferred to the account BE 48 7340 3132 3127 within 14 days after sending the confirmation email.

Note that if you wish to pay by bank transfer, the buyer must accurately complete the BIC (SWIFT) and IBAN specifications stated in the confirmation email on the transfer receipt.

Failure to accurately complete the BIC and IBAN information may result in additional fees or charges, for which somersault18:24 can not be held liable.

If the BIC and IBAN specifications are correctly stated, it shall be considered as a payment made within the European Union free zone.

BIC: KREDBEBB
IBAN: BE48 7340 3132 3127

7. DELIVERY

As soon as somersault18:24 receives the correct and full amount of the order, the illustration shall be transferred to the user via a secure and gratis download.

8. CONTACT AND DELIVERY NOTES

For complaints and inquiries regarding the illustrations, the order, delivery or other aspects, the user can email to info@somersault1824.com.

Any complaint and / or demand is treated seriously, somersault18:24 always wishes to achieve a solution satisfactory to both parties.

9. RIGHT OF WITHDRAWAL

The user has a full period of 14 days from the day he receives the illustration to make use of his right of withdrawal, without giving a reason or without paying a fee.

All illustrations can be subject to a refund except those whose stated otherwise, those that have already been used in a presentation, those that have been copied by the user and certainly illustrations personalized by demand of the user.

To exercise his/her right to appeal, the user must contact somersault18:24 before returning the artwork.

somersault18:24 shall make its best efforts to refund the purchase within 30 days from the date of receipt of the returned illustration.

10. PROOF

The parties accept the electronic evidence. (email backup)

11. VOID

The validity and compliance with these terms and conditions shall in no case be affected by the invalidity of any clause of this agreement by a change in legislation, regulation or court decision.

12. PRIVACY POLICY

somersault18:24 uses COOKIES and reserves the right to collect and store information about the user.

The use of cookies is a standard Internet technology that allows certain information to be stored on the server of the user. (file sent by a web server that is stored on the user’s hard disk. It allow a web site to store information on a user’s machine and later retrieve it).

Cookies can not be used to identify individuals, a cookie can only identify a computer. Each user can have his computer set so that cookies are not accepted.

If the user’s computer does not accept cookies the user may encounter difficulties during the ordering process, if this is the case, the user can directly contact somersault18:24. so they can process the order anyway.

When making a purchase at somersault18:24, the user is obliged to share his costumer information with somersault18:24.

somersault18:24 uses this information to process the order, delivery, recovery, monitoring the payments and, ultimately, for commercial and marketing offers.

The user always has the right to unsubscribe from these offers.

The user has at any time the right to object to the processing of personal data by somersault18:24, the right to access, modify, rectify and delete personal data concerning him. The user has, in particular, the right to address a question to somersault18:24 to confirm whether or not his personal data is the subject of a processing information concerning the purpose of processing and the categories in which these will be communicated .

A copy of their personal data can be sent to him, at his request and on payment of the necessaries costs.

In order to exercise these rights, a request via email or a letter with reference to all your data addressed to somersault18:24, as specified above, will suffice.

somersault18:24 makes every effort to ensure the confidentiality and security of the Internet transferred data.

13. INTELLECTUAL PROPERTY

The general structure of this website and all its elements, both visual and sound elements, including the underlying technology, are protected by current legislation in the field of intellectual property, namely copyright, related rights, trademark, patent and graphics right, are the exclusive property of somersault18:24.

Consequently, the partial or total communication in public, free or paid, on any medium and by whatever means of communication, also of the elements that constitute the website, without the consent of somersault18:24 is formally prohibited and such use will be systematically prosecuted.

The user who has a website for personal and wishes to place a link leading directly to the homepage of the website somersault18:24, needs the permission of somersault18:24 to do so.

It will, in this case, not involve an implicit membership agreement.

Download our Terms and Conditions in PDF